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So annoying - why MS just lost about $10000 dollars in business from me...

Well, here's the story...I am currently preparing a pitch for a job we're hoping to do for a large client who wants to use Geodistancing, Address Verification, mapping etc for their website; being a .NET devotee (all hail the CLR) I wanted of course to use Mappoint.NET to do all of this - strangely we didn't fancy paying $10000 (minimum) for a product which we don't know if the client wants to use of not (we have lots of options for this stuff...). I noticed that Mappoint.NET had started doing a trial version for MSDN subscribers cool - so I requested a license (through the horrible interface which has about 10 steps and loses the MS stylesheet half way through...). This was the day after the trial offer came through, but it said I'd get a response in 3 business days so that was fine (the presentation thing is tomorrow)...so after a week, nothing, I tried again, still nothing...just tried again...I'm not hopeful. So long story short we won't be recommending Mappoint.NET for this or any project in the near future (strangely every other company I contacted for their products - which are much cheaper than Mappoint.NET - responded with trial keys, free versions etc within the hour!

UPDATE: So I thought I'd try to ring MSDN UK to ask for help with this...they've never heard of the offer and have 'escalated to management'...not holding my breath!

Print | posted on Tuesday, May 11, 2004 11:44 AM |

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# re: So annoying - why MS just lost about $10000 dollars in business from me...

I could not agree more!
NICE!

5/12/2004 11:55 PM | Agility Issue and Bug Tracking Software

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